Cancellation and Changes
To avoid any misunderstanding, all changes and cancellations must be made through the offices of Moya Turizm. What matters for a change or cancellation to count as timely is the moment the notice reaches Moya Turizm. Cancellations can be made in person or by telephone on 0 (232) 252 60 41 (Pbx). If a cancellation is made after the cancellation deadline has passed, Moya Turizm will only forward the guest's notice to the hotel; in that case the decision about the cancellation fee rests with the hotel alone. In the event of an early departure, the hotel may claim the resulting loss. Where a reservation is not guaranteed and the guest cannot be reached on the telephone number provided, Moya Turizm reserves the right to cancel that reservation. In such cases there is no right of accommodation.
Data Protection
The information entered by the guest is processed automatically by Moya Turizm. It is shared with third parties only to the extent required for the reservation and is not passed on for any other purpose. Statutory data protection rules are also observed when the data is stored, which means that under normal circumstances your personal data is deleted 15 days after your stay. Moya Turizm does not disclose your information to others without your consent and does not use it for any other purpose. No liability is accepted for errors that may occur during data entry or data transfer.